Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. What Information Do We Collect? We only collect information that we need that is related to your order. This includes your: Billing Address, Shipping Address, Email Address, Credit Card Information. In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. How Is My Information Used? Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE. Security and Storage; Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. Cookies and Browser Information Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
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**Effective Date:** January 2026 Kibali MedSpa (“Kibali MedSpa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, submit a form, reserve an appointment, make a payment, or communicate with us. By using our website and services, you agree to this Privacy Policy. 1) Information We Collect Information You Provide Directly When you submit a form, request information, or reserve an appointment, we may collect: – Name – Email address – Phone number – Appointment/reservation details – Payment confirmation details (payment is processed through third-party providers) – Any other information you choose to submit Automatically Collected Information When you visit our website, we may collect: – IP address – Browser/device type – Pages visited and usage data – Referring/exit pages – Cookie and tracking data — 2) How We Use Your Information We use your information to: – Provide services and customer support – Process appointment reservations and deposits – Send appointment confirmations and reminders – Respond to questions and service requests – Send marketing/promotional messages **only if you opt in** – Improve our website and services – Maintain security and prevent fraud – Comply with legal obligations — 3) SMS/Text Messaging Privacy & Consent (IMPORTANT) If you opt in, Kibali MedSpa may send SMS text messages related to: – Appointment confirmations – Appointment reminders – Customer support messages – Promotional/marketing messages (only if you opted in) How You Opt In You opt in by submitting a form on our website and checking the SMS consent checkbox. Message Frequency Message frequency varies. Opt-Out You can opt out at any time by replying **STOP**. Help For help, reply **HELP**. Message & Data Rates Message and data rates may apply. ✅ **Mobile phone numbers and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.** — 4) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 5) Payment Processing Payments are processed securely through third-party processors (such as Stripe or similar services). Kibali MedSpa does not store full payment card details. 6) Cookies & Tracking We may use cookies and similar technologies to support website functionality, improve user experience, and measure performance. You may disable cookies in your browser settings, though some parts of the website may not work properly. 7) Data Retention We keep personal information only as long as necessary for business, legal, and operational purposes. 8) Data Security We take reasonable measures to protect your information. However, no method of internet transmission or storage is 100% secure. 9) Your Rights Depending on your location, you may have rights to request access, correction, or deletion of your information. To request changes, contact us using the details below. 10) Updates to This Policy We may update this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. **Contact Us** If you have questions about this Privacy Policy or how your information is handled, please contact: **Kibali MedSpa** 📍 Boca Raton, FL 📧 info@kibalimedspa.com